To qualify for our services, members/ clients must meet the following criteria: be 16 years of age or older, unable to live independently due to medical, physical, or mental challenges, and require assistance with one or more activities of daily living (ADLs). You can find more detailed information about eligibility requirements on our dedicated Eligibility page.

Eligible members/ clients who meet the qualification criteria can receive care through our services for a duration ranging from a few months to a couple of years, depending on their specific needs and circumstances.

Yes, it is a requirement for members/ clients and their assigned caregivers to reside together in the same household. This arrangement ensures that 24-hour daily care and supervision can be provided effectively.

The process of matching members/ clients with caregivers is voluntary and facilitated by the agency or the member’s/ client’s family. Multiple factors are carefully considered during this selection process to ensure an appropriate placement, including physical needs, location preferences, personality compatibility, and other specific requirements or preferences.